Outlook Crashes for No Reason – remove KB3097877

Go to start, control panel, programs and features, view installed updates. it’s under windows and ends in KB3097877.

Uninstall it. Should be installed on the 11 or 12 of 11 / 2015. reboot


Installing additional Features on Windows

Here is how you tell windows to install an packaged feature and the source directory to install from.

Elevated Command Prompt:

Dism /online /enable-feature /featurename:NetFx3 /All /Source:<drive>:\sources\sxs /LimitAccess

To get a list of features:

dism /online /get-features


Permissions for Redirected Folders Root Folder Share

2.  Set Share Permissions for the Everyone group to Full Control.

3.  Use the following settings for NTFS Permissions:

  • CREATOR OWNER – Full Control (Apply onto: Subfolders and Files Only)
  • System – Full Control (Apply onto: This Folder, Subfolders and Files)
  • Domain Admins – Full Control (Apply onto: This Folder, Subfolders and Files)
  • Everyone – Create Folder/Append Data (Apply onto: This Folder Only)
  • Everyone – List Folder/Read Data (Apply onto: This Folder Only)
  • Everyone – Read Attributes (Apply onto: This Folder Only)
  • Everyone – Traverse Folder/Execute File (Apply onto: This Folder Only)

Adobe Acrobat Error 0:104

There is a problem with adobe reader. If it is running (which it is) please exit and try again (0:104)

due to redirected folders

here’s the fix, as logged on user, not admin.

mkdir %userprofile%\AppData\Local\Temp\Low

icacls %userprofile%\AppData\Local\Temp\Low /setintegritylevel low

Speed up slow android

I’ve got a shield tablet, galaxy s5, and galaxy note 10.1 2014. All the of these devices were so slow, I was looking for replacements of a different type. If the speed of my devices at purchase was a 10, then it had become a 2. However, I read a post that said to remove the Facebook app before doing anything drastic. That post was correct. All three devices, android versions of kit Kat 4.4.4 and lollipop 5.0.1, are now operating at speed 10 again. To be safe, I removed all social media apps, and now use their respective websites instead. Give it a try.

Crunchyroll Android problem

In the crunchyroll app on Android, If you’re trying to stream an episode of a show on crunchyroll and you get the following message:

We’re preparing this show for your device

;try the following method to fix it.

Go to settings
Go to applications or apps
Go to downloaded
Go to crunchyroll
Hit clear data
Hit yes
Close and reopen crunchyroll
Log back in
Try streaming the episode

Tested on nvidia shield tablet 2014 with Android 5.01

UC520 Desktop Background Phone Images

This post it originally from this website:


I’m using a Cisco UC520 with Cisco Phone 7975 and 7945.

Step One: Create Your Images.

I use Photoshop CS4, but any photo editing software should do.

The images need to be 320 x 212 and saved in PNG format.  I found that all the different was Photoshop saves PNGs tended to work.  (Save for Web… vs Save As…)  I used the PNG-24 format on Save For Web…

The key is… save is as a PNG and don’t get too hung up on all of the color density gobbledy gook they talk about on the Cisco website.

Now create thumbnails for these images by resizing each image to 80×53.  It doesn’t matter what filename you use, just keep it consistent.

Just for reference, here are a few of the backgrounds I used:


Step Two: Transfer the Files to the UC520.

Now, get a TFTP server running on your local PC and put all of the PNG files into the TFTP directory.  Since I use a Mac, I use the TFTP Server GUI found here.

Once the server is up and running, log into your UC520 Command Line.

Go into the “flash:Desktops/” Directory by typing
# cd flash:Desktops/
# dir

This will print out a list of all of the desktop image files in your system.

Directory of flash:/Desktops/
130  drw-           0  Jan 10 2009 03:21:46 -06:00  320x212x12
132  drw-           0  Jan 10 2009 03:21:48 -06:00  320x212x16
134  drw-           0  Jan 10 2009 03:21:48 -06:00  320x216x16
136  -rw-      131470  Jan 10 2009 03:21:50 -06:00  CampusNight.png
137  -rw-       80565  Jan 10 2009 03:21:50 -06:00  CiscoFountain.png
138  -rw-        8156  Jan 10 2009 03:21:52 -06:00  CiscoLogo.png
139  -rw-      138278  Jan 10 2009 03:21:52 -06:00  Fountain.png
140  -rw-      109076  Jan 10 2009 03:21:54 -06:00  MorroRock.png
141  -rw-      108087  Jan 10 2009 03:21:54 -06:00  NantucketFlowers.png
142  -rw-       10820  Jan 10 2009 03:21:56 -06:00  TN-CampusNight.png
143  -rw-        9657  Jan 10 2009 03:21:56 -06:00  TN-CiscoFountain.png
144  -rw-        2089  Jan 10 2009 03:21:56 -06:00  TN-CiscoLogo.png
145  -rw-        7953  Jan 10 2009 03:21:58 -06:00  TN-Fountain.png
146  -rw-        7274  Jan 10 2009 03:21:58 -06:00  TN-MorroRock.png
147  -rw-        9933  Jan 10 2009 03:21:58 -06:00  TN-NantucketFlowers.png
128184320 bytes total (21442560 bytes free)

The first three directories (320x212x12, etc…) contain a “List.xml” file.  We’ll get to this file in a minute.

Upload your images by typing the command:
# copy tftp:<filenameOfFile.png> flash:/Desktops/

It will then ask you what the IP address is of your TFTP server (this is your local PC’s IP address) and it will copy the file to the UC500.

Repeat this for the thumbnail file as well:
# copy tftp:<filenameOfThumbnail.png> flash:/Desktops/

Step 3: Edit the List.xml file.

The List.xml files (located in the 320x212x12, 320x212x16, and 320x216x16) directories is an xml file that the phones read to know the location of the PNG files we just created.  The XML file looks like this:



<ImageItem Image="flash:/Desktops/TN-NantucketFlowers.png"

<ImageItem Image="flash:/Desktops/TN-CampusNight.png"

<ImageItem Image="flash:/Desktops/TN-Fountain.png"

<ImageItem Image="flash:/Desktops/TN-MorroRock.png"

<ImageItem Image="flash:/Desktops/TN-CiscoLogo.png"


Downloading this list was tricky for me. First, I had to create a blank xml file in my TFTP directory (I called it List.xml) and make it world writable. (equivalent of chmod 777) This allows the TFTP server access to overwrite the file.

Then in the CLI, I ran:

# copy flash:/Desktops/320x212x12/List.xml tftp:List.xml

This copied the contents of the file over my temporary copy.

Now, edit this list and add your new file. The “Image” attribute in the XML refers to the thumbnail file while the “URL” attribute refers to the full image file.

For the file I included above, it would be this:

<ImageItem Image="flash:/Desktops/IwoJimaThumb.png"

Step 4: Tell your UC500′s TFTP Server about the files

When I was figuring this out on my own, this was the step that I couldn’t figure out. It was NO WHERE in documentation that I could find.

I was going up to my phone, going into the Desktop Background chooser, and seeing empty spots where my pictures were supposed to be. The files were there, the XML was in place… WHY WASN’T IT WORKING!

Running debug commands to see the output of the TFTP traffic between the UC500 and Phones revealed that the phones were requesting the new graphics, but never getting them.

# terminal monitor
# debug tftp event
*Jul 31 04:19:07.484: TFTP: Looking for Desktops/320x216x16/List.xml
*Jul 31 04:19:07.564: TFTP: Opened flash:Desktops/320x216x16/List.xml, fd 10, size 916 for process 169
*Jul 31 04:19:07.568: TFTP: Finished flash:Desktops/320x216x16/List.xml, time 00:00:00 for process 169
*Jul 31 04:18:14.153: TFTP: Looking for /Desktops/IwoJimaThumb.png
*Jul 31 04:19:08.664: TFTP: Looking for /Desktops/TN-NantucketFlowers.png
*Jul 31 04:19:08.728: TFTP: Opened flash:/Desktops/TN-NantucketFlowers.png, fd 10, size 9933 for process 169
*Jul 31 04:19:08.768: TFTP: Finished flash:/Desktops/TN-NantucketFlowers.png, time 00:00:00 for process 169

I stumbled upon the solution in the documentation for uploading ring tones… and here it is…
I had not told the TFTP server of the UC500 it was OK to serve up those files. This config is stored in the running config of the UC.

So I had to run this command for each file:

# config t
(config)# tftp-server flash:/Desktops/IwoJima.png
(config)# tftp-server flash:/Desktops/IwoJimaThumb.png
... etc.... 

New Houston Area Code 346

Area code 346 is being added to the existing 713/281/832 area effective 7/1/14. Ten-digit dialing required in the new 346 area code.

Windows 8.1 ide to ahci

So, take this with a grain of salt,  your mileage may very, and don’t blame me if you break your pc.

I’ve got a Zotac ad04 with windows 8.1 pro on it hooked up to a TV via hdmi.  It’s got an Intel X2 ssd with the latest firmware and Intel control center installed. It also has 8th ram.

A couple days ago, I got pissed at its poor performance and decided to put android x86 4.2 on it. Prior to this I wanted to update the bios, so I kept windows to do that.

After the successful update, I went into the bios to check some things and set the boot device to a USB stick. I noticed ahci was not on, so I turned it on. Then, just for giggles, I restarted back into Windows. It worked. I was expecting a bsod or driver failure or freeze. I hit ctrl alt del and logged in fine. The performance was 10 times better as well. Go figure.

TLDR: you can switch from ide to ahci in bios if you have Windows 8.1 and not have to reload the os or do anything at all really. Ymmv. Dbmiybypc.

Fiery printer controllers rock

I’m quite impressed by the fact the EFI made their Fiery controllers so easy to flash and made the tools, firmware, and instructions to do so readily available online. It’s a non printing consultant’s dream.